What happens if a Requester or Respondent deletes their account or asks for data removal?

For Respondents

Since Respondents don’t have accounts, there’s no stored profile to delete. If you believe you submitted a response you’d like removed and the Survey is still open, contact support and describe your record in detail (See "Can I change or withdraw a response after submitting") If the Survey has already closed and results have been released, your response can no longer be removed (it’s now part of an aggregated dataset).

Account deletion vs. data removal

As a Requester, you can delete your account at any time from your dashboard or by contacting support.
When you do, we remove:

Your stored email and verification data.
Any Polls or Surveys still in progress (not yet closed), replacing them with a cancellation notice.
Note that we don’t have any of your payment information to delete, because our payment processor (Stripe) holds and protects this information directly.

Closed Surveys that have already reached publication stay visible to their Respondents — because those peers contributed data in good faith and are entitled to access the report they helped build.
At that stage, your personal identifiers (name, email, LinkedIn link) are already stripped from all public views. The dataset itself no longer contains personal data.

GDPR and right to erasure

Under privacy regulations (including GDPR), you may request that all of your Poll or Survey content be removed — even if this affects active or closed reports.
If you make such a request, we will:

Confirm your identity as the Requester.
Remove your Polls and Surveys from visibility.
Replace affected pages with a notice indicating that the content was removed at the Requester’s direction in accordance with a data deletion request under privacy law.

We strongly encourage Requesters to consider leaving published Surveys intact. Once a Survey has closed, your personal data is no longer present in these reports, and Respondents depend on those reports for access to the information they were promised.
If you still choose to proceed with deletion, we will respect the request in full while ensuring Respondents understand why the report was withdrawn.